The problem
Why is IAM operations often the weak link?
Deploying an IAM/PAM/IGA solution is a good start. Maintaining and operating it over the long term with the right level of expertise is what really makes the difference.
The integrator disappears after delivery
Once the project is complete, most service providers move on to other projects. Your teams are left on their own to deal with issues they don’t know how to handle.
→ Unresolved incidents, deteriorating service
Skills that cannot be developed in-house
Certified IAM professionals are rare in the job market. Recruiting, training, and retaining them represents an investment that most organizations cannot sustain.
→ Reliance on ad-hoc service providers, compromised continuity
A solution that doesn't keep pace with business changes
Without active maintenance, your IAM environment becomes stagnant as your organization evolves. Permissions pile up, and risks increase.
→ Increasing attack surface, compromised compliance
The team
Dedicated experts—
not just any team
"Each project is led by a dedicated Identity Success Manager who understands your environment, your history, and your constraints. Our CyberArk-, Okta-, and SailPoint-certified engineers work continuously on your environments. No team turnover, no loss of context."
Third-Party Application Maintenance
For organizations that have an in-house team and need expert support to back them up.
What's included:
• Maintenance of operational readiness
• Incident and Request Handling
• Scheduled updates and version upgrades
• Monthly reporting and performance reviews
• An SLA tailored to your needs
Choose the level of support that best suits your situation
Packages
Managed Services
For organizations that wish to fully outsource operations
What's included:
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Everything included in the TMA
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Continuous monitoring of your infrastructure
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Proactive Risk Management and Recommendations
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Dedicated team available 24/7
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Advanced reporting and real-time dashboards
Clear, end-to-end support
1.
Taking Back Control of the Environment
Audit of the current system, comprehensive documentation, and assessment of your production infrastructure
4.
Developments and optimizations
Integration of new applications, adjustment of access policies, and scheduled version upgrades
2.
Definition of the scope and service level
Defining service levels, response times, and priorities based on your business requirements
5.
Reporting and Monitoring
Monthly dashboards, performance reviews, and proactive recommendations to anticipate risks
3.
Maintenance of operational readiness
Incident management, patches, updates, and continuous monitoring of your environment
Result
A stable, secure IAM/PAM/IGA environment that evolves with your organization without any service interruptions.
Certificate Lifecycle Management
Identity and Access Management
Identity Governance & Administration
Privileged Access Management
We provide application maintenance and managed services for all of your solutions
Solutions covered
Does any of this sound familiar to you
?
Who is it for?
Your IAM solution is in production, but no one is maintaining it
We manage your environment, ensure its stability, and guarantee uninterrupted service.
You don't have the internal resources to manage your IAM
We become your external IAM team, providing the level of expertise and availability you need.
Are you looking to reduce your IT operating costs?
Our model gives you access to a certified team at a predictable cost that is lower than in-house staffing.